Updated January 07, 2022
Below are our Terms of Service, which outline a lot of legal goodies, but the bottom line is it's our aim to always take care of you as a customer on our platform.
If there's a problem with a service that you purchased from us, please contact us. We will refund the original purchase amount within 30 days of your purchase from our services. Credit card payments, financing, and other non cash form of refunds may receive an additional processing fee.
Labor fees, such as equipment setup/removal or other services, are non-refundable.
Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. However, inventory or pricing errors may occur, and we reserve the right to decline or cancel any orders where mistakes or discrepancies in price or stock status exist regardless of the source of the error. We appreciate your understanding and apologize for any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!
We protect the security of your information during transmission by using Transport Layer Security (TLS) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.
We sometimes use other companies (third-party service providers) to perform functions on our behalf. Examples include fulfilling orders and delivering packages. They need access to some personal information in order to perform their duties but may not use this information for other purposes.
Not sure exactly what we're looking for or just want clarification? We'd be happy to chat with you and clear things up for you. Any time!